FAQ

Frequently Asked Questions

We’ve put together some commonly asked questions to give you more information about openlightbox.com and the various subscriptions we offer.

If you have a question that you can’t find the answer to, please use the contact us page.

How often are new titles added?

  • How often are new titles added?

    New titles are added frequently throughout the year.

How can my students access Lightbox at home?

  • How can my students access Lightbox at home?

    Students can access Lightbox through a subscription link URL or through their schools Library Automation System.

How does the subscription work?

  • How does the subscription work?

    Lightbox allows you to place your order for your subscription and start using it within one business day! Lightbox subscriptions are 1 year in length and start from the time you receive your subscription link.

Are print components available?

  • Are print components available?

    Yes. Every title in a subscription is available as a hardcover book. For any questions or pricing contact us or your distributor.

How is Lightbox subscription sold?

  • How is Lightbox subscription sold?

    Lightbox is sold on a per school unlimited license. Each individualschool using Lightbox requires a subscription. It is not based on a per student cost. There are multi-schooldiscounts available.

What subscription offerings are in Lightbox?

  • What subscription offerings are in Lightbox?

    Lightbox offers 3 subscriptions - K-2, 3-5, 6-12 or any combination of these three.

Are there multi-subscription discounts?

  • Are there multi-subscription discounts?

    Yes. Contact us or your distributor for details.

Are there multi-school and district discounts?

  • Are there multi-school and district discounts?

    Yes. Contact us or your distributor for details.

Does my subscription come with digital MARC records?

  • Does my subscription come with digital MARC records?

    Yes. You can add all of the digital MARC records for your subscription to your order for $50.

Is Lightbox compatible with Single sign on?

  • Is Lightbox compatible with Single sign on?

    Yes

Are there any special software requirements?

  • Are there any special software requirements?

    Lightbox will run on any modern web browser or operating system.

What devices will Lightbox run on?

  • What devices will Lightbox run on?

    Lightbox can be used on any modern tablet, computer, or other mobile device, including iPads, Chromebooks, Smartboards, large screen smartphones, Android devices and many others.

Does every student need its own login?

  • Does every student need its own login?

    No, there is one subscription login per licensed school by physical location.

Can a teacher access quiz results and be notified when a child takes a quiz?

  • Can a teacher access quiz results and be notified when a child takes a quiz?

    No, but all quizzes can be filled out electronically and can be emailed to a teacher. They can be downloaded and printed as well.

If I sign up for multiple subscriptions, can they merge into one login?

  • If I sign up for multiple subscriptions, can they merge into one login?

    Yes

Is there a limit to the number of titles that can be accessed by students at the same time?

  • Is there a limit to the number of titles that can be accessed by students at the same time?

    There are no limits on the number of students or the number of titles that can be used in Lightbox by an individual school. Lightbox subscriptions support multi-user, unlimited access for all digital content.

Can I get a free trial?

What digital resources are included with Lightbox subscription?

  • What digital resources are included with Lightbox subscription?

    Each Lightbox title within the subscription has videos, weblinks, infographics, content chunking, Google Maps, slideshows, Activities, Quizzes, audio, and readalouds. Teacher curriculum guides are also available for each title in each subscription.

Who will provide IT support for changed/new passwords?

  • Who will provide IT support for changed/new passwords?

    Smartbook Media Inc. will provide support for changed/new passwords.

How does Lightbox work with national and state curriculum standards?

  • How does Lightbox work with national and state curriculum standards?

    Lightbox Classroom aligns to rigorous national and state standards and thoroughly addresses the needs of a classroom.

What is the renewal process?

  • What is the renewal process?

    You will be contacted prior to your renewal date asking for your authorization to renew your subscription. Your subscription will automatically be renewed on it’s renewal date.

Do you provide professional development?

  • Do you provide professional development?

    Yes. Lightbox provides live professional development webinars as well as pre-recorded webinars that can be viewed at anytime. Please contact us or your distributor if you would like to arrange a personalized professional development session at no cost.

Does Lightbox come with AR ready quizzes?

  • Does Lightbox come with AR ready quizzes?

    Yes. The majority of Lightbox titles have quizzes.

How new is the publish date on these books?

  • How new is the publish date on these books?

    2016 through 2021 with new titles being released frequently throughout the year.

How do I get answers to support questions?

What Learning Management Systems (LMS) does Lightbox support?

  • What Learning Management Systems (LMS) does Lightbox support?

    Lightbox is compatible with most modern LMS’s including Google Classroom, Edmodo, Canvas, ITS Learning, D2L, Blackboard, Moodle, Schoology, Office 365, and Microsoft Teams.

What Library Automation Systems does Lightbox support?

  • What Library Automation Systems does Lightbox support?

    Lightbox is compatible with most modern Library Automation Systems, including Follett Destiny, Mackin Via, Mandarin, Alexandria, Opal and D2L.

Are there teacher resources available for Lightbox?

  • Are there teacher resources available for Lightbox?

    Yes. Lightbox has curated digital resources such as videos, weblinks, infographics, audio, articles, quizzes, activities, first hand experiences and more all based on curriculum. Lightbox also provides curriculum correlation documents for teachers to quickly determine how content relates to curriculum. Lightbox high school titles also include rubrics and a teacher guide.

How can I track usage data with Lightbox?

  • How can I track usage data with Lightbox?

    You can submit a request to support@openlightbox.com and you will receive a spreadsheet with your usage data.

Is there a way to configure Lightbox so that my students don’t require a username and password?

  • Is there a way to configure Lightbox so that my students don’t require a username and password?

    The link (URL) that you receive with your subscription allows students to login without a username and password based on your schools subscription. Digital MARC records are also available to allow your students to login with your Library Automation System.

Where should I post the Lightbox subscription link for my school?

  • Where should I post the Lightbox subscription link for my school?

    You can post your subscription link in your LMS (like Google Classroom, Canvas, etc.), on your schools website, in your Library Management System, or any other digital system that your school uses to manage subscriptions.